Features Highlight: Automated Compliance Checks

As part of the OKLink stance of being the fastest, cheapest and easiest cross-border settlement network, we have a rigorous background check on all joining companies to ensure we work with compliant businesses that match our AML/ATF/Sanctions Program. Similar to the industry we are trying to modernize however, much of the compliance process is outdated and tedious, with compliance checks often taking so long that the customer forgets or worse, gives up registration. Frankly, we think this delay is counter-intuitive in the onboarding process – we want everyone to be able to have the OKLink experience without barrier.

So we sought to change how things are done. Using machine learning, we automated our onboarding process so that businesses can use OKLink immediately for small transfers without any sacrifice to our compliance standards. The change in pace has allowed companies to connect to other countries and start expanding their own businesses on a global scale with immediacy, while we can continue to uphold our company compliance standards. This reduces friction and improves user experience overall.

We hope this update has provided you with insight on our dedication to our goal of being the best cross-border settlement network. If you have yet to create an OKLink account, sign up here.

PS: Reading this blog and feeling like playing around with all our functions and corridors without affecting your actual business? Then play in the OKLink Sandbox with no repercussions – find out more here.

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Features Highlight: Introducing the OKLink Sandbox

Hi there,

We’re excited to introduce you to the OKLink Sandbox, a safe testing version of the OKLink platform for all customers to freely try our service without affecting your actual business.

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To help you thoroughly experience our transfer service with no boundaries, we’ve set up trial accounts with test OKDs – these test OKDs are purely for trial purposes and have no actual monetary value. Whether you are a new or experienced user of OKLink, we believe there is always something new to be discovered on our platform.

Try out the OKLink Sandbox by contacting us at partner@oklink.com for your trial account. Alternatively if you would like to try the OKLink Sandbox API, contact us at api@oklink.com and we’ll get you ready to go with a trial account for the API.

Happy testing,
OKLink

Feature Highlight: Keeping Track of Your OKD Balance

OKLink uses OKD as a USD-backed digital token to enable cross-border transfers to move seamlessly on our platform. Sometimes, just like with actual money, it becomes hard to keep track how much OKD you still have in your account.

We’ve built a function in your Account Settings so that you can enable a reminder notification from us whenever your OKD balance dips below a certain amount. Here’s how to use this tool:

How to Enable OKD Notifications from OKLink:

  1. Login to your account.
  2. From the top right dropdown menu, select Account Settings.
  3. Scroll down until you reach OKD Balance Warning.

In your account, you can set a notification amount – think of this as your baseline amount of OKDs. Once your total amount drops below this number, we will automatically send you a notification to remind you to top up your account.

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This way, you will not run into the danger of not having enough OKDs before your next transfer (and thus delaying any further transactions!)

How to Disable OKD Notifications:

We know, getting system notifications can seem like we’re nagging you (we’re not). But if you’d prefer not having messages from us about your OKD amount balance, feel free to toggle this function off on the Account Settings page.

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As always, if there are any questions, please do ask us at support@oklink.com!

Team OKLink

Send FREE to Singapore through OKLink!

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As our network expands and more transfers are being made out from Singapore, our transfer partners in Singapore have given us the confidence to lower the transfer rates to 0% to offset the demand for OK Dollars.

That means you, as a new or existing user of OKLink, get to send to Singapore for FREE for all of 2017*! Transfers can be up to $100,000USD per month.

What are you waiting for? Start your transfer now!

*Due to overwhelming popularity, this promotion has ended as of 15 July 2017. 

Feature Highlight: SMS/Email Notifications

Ever wondered where your package is after making an order online? With the improvements in modern technology, we’re able to track any movement of any order – from origin, to transition, to destination. Not only does this create visibility, it also helps generate a trust that you will indeed receive what you’ve paid for.

We decided to apply that technology to money transfers on our platform, as we believe we should be transparent with your customers’ money, just like (or maybe even more so than!) any other purchase. We provide the tools so that you can alert your customers as they go along, or we can do it for you. Here are some tips on how to fully utilize OKLink transfer tracking to best service your customers:

How You Can Use Transfer Tracking On Your Platform

By integrating with our constantly-improving API, your company will have full access to all the details available on every transaction. You are able to send this information via your own platform to keep your customers updated. For more information on our API, please visit this page.

How to Enable Messaging From OKLink

  1. Login to your account
  2. From the top right dropdown menu, select Account Settings
  3. Scroll down till you reach SMS/Email Settings

Here’s where things get interesting. At OKLink, we can send messages on behalf of your company to your customers to keep them updated every step of the way. For example, when a transfer starts, we can send a message with an encrypted link for security:

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As you can see, the link redirects to a Transfer Status page that contains a step-by-step update on your customer’s transfer. This function will hopefully eliminate any queries that may plug up your customer support hotlines as a transaction is happening.

How To Enable Messaging From Your Company

If you’re not a fan of your customers receiving a message from OKLink, we’re flexible to help send the exact same messages, and replace our name with yours. Simply send us an email at support@oklink.com and we can change the header to fit your needs.

How To Disable Messaging

Feel like your customers don’t need to be barraged with updates from us? No problem – simply toggle the function off on the Account Settings page, and your customers will no longer receive messages from OKLink.sms

We hope these functions will give you more ways to service your customers through the OKLink platform. If you have any questions, please feel free to reach out to us at support@oklink.com!

Happy transferring!

Team OKLink